Supporting Small Canadian Companies

Shopping cart

Your cart is currently empty

Privacy Policy

This Privacy Policy describes how Greystone Mercantile Gifts & Decor Inc. collects, uses, and discloses your Personal information when you visit or make a purchase from the Site. 

                                          COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In the Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal information we collect and why. 

Device Information

Examples of Personal Information collected - name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection - to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

Disclosure for a business purpose - share with our processor Lightspeed eCom.

Customer Support Information

Examples of Personal Information collected - Name, Address and email

Purpose of Collection - to provide customer support

Disclosure for a business purpose - Greystone Mercantile Gifts & Decor Inc. only uses this information to track orders, process returns, update customers with new items. 

                                         SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

                                              BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

        You can also opt-out of Google Analytics here: Google Analytics Opt Out

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at Understanding Online Advertising

You can opt-out of targeted advertising by:


Facebook Ad Settings


Google Ad Settings


Bing Ad Settings

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at Digital Advertising opt-out portal

                                                     USING PERSONAL INFORMATION 

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. 


When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the "Your rights" section below. 


A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website. For instance, whether it's their first time visiting or if they are a frequent visitor. 

We use the following cookies to optimize your experience on our Site and to provide our services. Cookies necessary for the functioning of the store - 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as All About Cookies

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at greystonemer[email protected] or by mail using the details provided below:

Greystone Mercantile Gifts & Decor Inc.

535 Victoria Ave. N Unit 308A

Cranbrook BC

V1C 6S3

Updated March 1, 2022




This Site uses cookies to enhance your shopping experience. Manage cookies